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info@profumeriasilvia.com
tel. +39 0543/742581


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Frequently Asked Questions Profumeria

 

 

WHAT COUNTRIES DO YOU SHIP TO?
we can ship to all the countries of the European Community that are phisically part of the Europe; we don't ship overseas, to colonial countries (even if they're part of the UE) and to lesser islands and determined locations. Please check our SHIPPING COSTS page or email us for further informations info@profumeriasilvia.com



WHICH METHODS OF PAYMENT ARE AVAILABLE FOR THE FOREING COUNTRIES?
The methods of payment available for the foreing countries are the bank transfer and the credit card (via Paypal).



HOW CAN I CALCULATE THE TOTAL OF MY ORDER?
The total of the order consists in the cost of the ordered products and the shipping costs, which are different for each countries (please check our SHIPPING COSTS page). There are no further costs beside the shipping ones. YOu can check the total of the products adding the goods to the cart and following the wizard. The order won't be completed till the ultimate confirmation, which is the last step (6/6) after the summary of the ordered items and the shipping costs.



CAN YOU SEND ME THE INVOICE FOR THE PRODUCTS I BUY?
The invoice is only for Italy; for all other countries, the goods will be sent only with the receipt.



I CAN'T FIND A SPECIFIC PRODUCT ON YOUR WEBSHOP, HOW CAN I DO FOR ORDERING IT?
Non all our 30k products are already available online, so you can send us an email (info@profumeriasilvia.com) in order to ask about the products you're looking for. If it is possible, we will add them to our webshop as soon as possible.